Client Service

“In Excello Law we have a commercial property team which understands our business and always meets our deadlines.”

Mark Bryan, MD, Optimum Group

We understand that clients have high expectations of their advisors.  We have always put the needs of our clients at the heart of our business model.

Understanding, anticipating and satisfying their needs for quality legal services, combined with our commitment and experience, ensures we deliver across all areas of commercial, family and private client law.

Our focus on developing long-lasting client relationships has been key to our growth.  Our lawyers have the freedom to work as they choose with their clients and our focus and measurement is on the quality of the output and results for the client, not billable hours.

“Excello Law has supported our continued growth from a start-up to the national organisation we have become today.”

Nikki Thompson, MD, OT Practice

The key elements of supporting our lawyers to delivering exceptional customer services for our clients include:

  • More competitive pricing and fixed fee options for legal services
  • The use of cloud-based and ‘real time’ technology for lawyers allowing them to support client cases wherever they are working
  • The highest levels of administrative and paralegal resource provided by Excello 360 – our business services support team
  • The reassurance of high-quality regulatory compliance